1 min read · · digital-transformation
Webinar: Creating Exceptional B2B Self-Service Experiences
By sarah-falcon
40% of consumers now prefer self-service over human contact - Steven Van Belleghem
It's a new world for B2B practitioners, with increasing demand and need for self-service. Do you know how to leverage Oracle CX Commerce to support these new expectations? Discover how to understand the self-service paradigm shift in 2020, breaking the norms of customer interactions, innovating new ways that help your customers connect with you, and creating a self-service ecosystem that drives customer engagement and revenue.