Object Edge // Hive for HVAC
You didn’t start an HVAC business to do paperwork at 9pm.
Dispatch changes, warranty claims, parts orders, invoicing, receivables, and the calls only you can answer. Hive learns how you handle each one — then handles it, with you reviewing instead of doing.
A Day You Recognise
Four moments that all end with you.
A tech calls about a unit under warranty.
You are the only one who knows this customer replaced the compressor two years ago and who covered it. You take the call from the truck.
A dispatch gets rebuilt by hand.
Someone called out, three jobs move, and the schedule gets reasoned through again from scratch — by you, because nobody else knows which customers will tolerate a slip.
A parts order waits on you.
You know what the trucks are short. The order still needs someone to sit down and place it, and it will not be you until after dinner.
Invoicing and receivables.
The jobs closed today have to be billed, and the ones from three weeks ago have to be chased. This is the part that eats the evening.
What It Takes Off Your Desk
Built for how an HVAC business actually runs.
Not a generic small-business assistant. It knows what a service agreement is, what happens when a compressor fails under warranty, and why some customers can be moved and others cannot.
Dispatch and scheduling
It knows which customers tolerate a reschedule and which do not, because it has watched you make that call a hundred times. It proposes the new board; you approve it.
Service agreements
Renewals, coverage questions, and what is actually included for this customer — answered without you opening the file.
Warranty claims
What was replaced, when, under whose warranty, and what the manufacturer needs to see. Assembled instead of reconstructed.
Parts and purchasing
Tracks what the trucks are short against what is scheduled, and places the order rather than reminding you to.
Invoicing and receivables
Closed jobs get billed the same day, and the ones that age get chased without you writing the email.
The field questions
Techs ask it what they would have asked you, and it answers with the customer history behind the question attached.
See It Running
Grow your HVAC business without growing your admin.
An owner-operator running a field team, and the work that used to land on his desk every day. Watch what moves off it.
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What Owners Ask
“AI can’t run my business.”
It doesn’t. It runs the admin. You still make every call that matters — pricing, hiring, which jobs to take, which customers to keep. What changes is that you stop spending half your week on the paperwork around those decisions.
“My guys won’t use it.”
They already call you all day. Now they call it the same way, and it answers with what you would have said. Nothing new to learn, because the interface is the question they were going to ask anyway.
What is Hive for HVAC?
An AI agent built for HVAC contractors that takes over the administrative work that normally lands on the owner: dispatch changes, service agreement questions, warranty claims, parts ordering, invoicing, receivables, and the questions field techs call in with. It learns how the owner handles each one and then handles them the same way.
Does it replace my field service software?
No. It connects to the systems you already run and works across them. You keep your dispatch and accounting software; the agent does the work of moving between them, which is the part currently done by you.
How does it know how my business works?
It builds up context from your jobs, customers, equipment history, and the answers you give. Over the first few weeks it goes from asking to answering, because it has seen how you handle the same situations.
Will my techs actually use it?
They already call the owner all day. They ask it the same way, and it answers with what the owner would have said. There is no new interface to learn.
How long before it is useful?
One to two weeks to connect your systems and build enough context to be useful, then noticeably better over the following month as it absorbs how you answer things.
What does Hive for HVAC cost?
It is packaged and billed monthly rather than run as a software project with an implementation fee. Pricing depends on the size of your operation, so we quote it on a short call.
Start Here
Tell us what’s eating your week.
Packaged and billed monthly — not a software project with an implementation fee. We quote it on a short call once we know the size of your operation.
Tell us what’s eating your week
How many techs, which dispatch and accounting software you run, and the admin that keeps landing back on your desk.